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Customer Service Skills  


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Course Summary

Code: UZY2ZS89  

Starting: Wednesday 23 June 2021 

Duration: 5 sessions over 5 week(s)

Start Time: 13:00 

Location: Virtual Classroom - Google Classroom  

Cost: Free (Online)  

By continuing you confirm that you are 19 or over and have agreed to the terms and conditions

Frequently Asked Questions




Customer Service courses will introduce you to the importance of good customer service.
You will learn:
- The impact and consequences of both good and bad customer service.
- How to interact positively with customers.
- Gain an understanding of the importance of first impressions.

In order to gain the full Employability qualification you will need to complete the additional module Successful Job Hunting.

This course is free to eligible learners.


Time and duration

Start Date: 23 June 2021
Start Time: 13:00
Day: Wednesday Afternoon
Session Duration: 02:00
Number of Sessions: 5


Virtual Classroom - Google Classroom  
ZZ99 9ZZ

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